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Q:
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How do I go about getting
a fence or gate? |
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A:
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Phone us at The
Fence and Gate Shop and well step you through the process. |
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We can give you a guide price over the phone if
required. |
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Well book an appointment for a Sales person
to meet you at the site and take measurements and details to provide
a quote. |
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You can think about the style of product you want,
use the website to make your selection. |
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A written quote will be faxed, emailed
or posted to you within a week. |
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We will work with you to get the job
completed to a standard exceeding your expectation. |
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Q:
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Do you give free quotes?
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A:
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Yes. |
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Q:
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Where I can see your products? |
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A:
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Our sales people carry samples in their vehicle
so you can see it at your place when you have a job quoted. You
can visit our factory and we can show you the sales samples or
any finished products we have in the factory at that time. |
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Q:
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How long does it take to
get something made? |
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A:
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Your custom made product will be designed and manufactured
from scratch.
This time varies depending on the product you order, which protective
processes you require and forward work booked. |
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Q:
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Do you install the products
you make? |
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A:
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Yes. |
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Q:
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Do you make electric gates? |
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A:
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Yes. You can have swinging or sliding gates.
We can do the whole job from design to manufacture, installation
and electrical installation. |
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Q:
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Do I need to get an Electrician? |
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A:
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No. We have two NZ Registered Electricians who
will do the installation and service your gate. You will receive
an electrical certificate of compliance upon completion of the
job. |
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Q:
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Will you service my gate
automation? |
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A:
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We give your gate automation a complimentary service
3 months after installation and then offer a maintenance contract
to give a regular service at 6 or 12 month intervals. |
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Q:
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Can I buy extra remote
gate openers? |
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A:
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Yes. |
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Q:
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Do you make wooden fences
and gates? |
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A:
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Any wooden product is clad on to an aluminium frame
to give stability. This gives a superior finish to wooden gates
and fence panels. |
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Q:
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Do you have a warranty? |
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A:
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We offer a 12 month warranty on all our workmanship
and materials. |